Given the limitations presented by the pandemic, support from customer service will be limited to email correspondence. Please contact NorrisBoxOffice@northwestern.edu with any service issues.
Students enrolled in the Alumnae Continuing Education courses,
Please know that the Zoom link for the live sessions will be sent by email from Norris Technical Services through Norris Box Office <firstname.lastname@example.org> approximately 24 hours before the scheduled start of the lecture. Click on Alumnae Continuing Education Zoom Info Sheet for help in using Zoom.
The Zoom link to the week's recording will be sent the day after the live session from email@example.com. The recorded session link will expire within approximately six days and is not downloadable.
Please check your spam/junk folders if you do not receive the aforementioned links. If you did not receive a confirmation email when you enrolled, it could be that your email address in listed incorrectly. Please check your profile on this website to determine if this is the case. Unfortunately, any corrections made within 48 hours of a live session may result in a missed link.
Ana Laura De Hoyos,
Cash Services Manager